At Pragativan Nursery, we aim to provide you with the highest quality plants, pots, and seeds. However, we understand that there may be instances where you need to return or seek a refund for your purchase. Please review our Refund and Return Policy outlined below:

1. Refund Policy:

  • Plants, Pots, and Seeds: We offer refunds only in the case of damaged or defective items. If you receive a damaged or defective product, please contact us within 48 hours of receiving your order. We may request photographic evidence of the damage to process your refund. Once approved, we will initiate a refund to your original payment method.
  • Non-Refundable Items: Please note that shipping charges are non-refundable. Additionally, any plants, pots, or seeds that have been used, damaged after delivery, or are not in their original condition may not be eligible for a refund.

2. Return Policy:

  • Damaged or Defective Items: If you receive a damaged or defective product, please contact us immediately. We will provide instructions on how to return the item for a replacement or refund.
  • Return Process: To initiate a return, please contact us via email or phone with your order details and a description of the issue. Once your return is approved, you will be provided with further instructions on how to return the item.
  • Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to an error on our part or the item is damaged or defective.

3. Contact Us:

If you have any questions or concerns about our Refund and Return Policy, please don’t hesitate to contact us:

4. Address:

  • Corporate Office: 206-207, Navneet Dharshan, 16/2 – Old Palasiya District: Indore Pincode: 452001
  • Nursery Address: Gram-Manlawda Tah-Sanwer Dist-Indore
  • Indore City Sales Center: Pragativihar Colony, Bicholi Mardana By Pass Road

Please note that all refund and return requests are subject to approval and must adhere to the terms outlined in this policy. We reserve the right to update or change our Refund and Return Policy at any time, and any changes will be posted on this page.